Privacy Policy

Privacy Policy for MarketingWithMihai.com
Effective Date: November 26, 2024

MarketingWithMihai (“we,” “our,” “us”) is committed to safeguarding the privacy of visitors to our website, marketingwithmihai.com, and clients who use our marketing services. This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as your rights under the General Data Protection Regulation (GDPR).

By using our website and services, you agree to the terms of this Privacy Policy. If you have any questions, you can contact us at [email protected].

1. Data We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, billing address, and company name.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website (via cookies and analytics tools).
  • Transaction Data: Payment details (processed securely by third-party providers) and purchase history.
  • Communication Data: Correspondence, inquiries, or feedback provided via email, forms, or other communication channels.

2. How We Collect Data

We collect your data in the following ways:

  • When you fill out a form on our website (e.g., contact or service request forms).
  • Through cookies and similar technologies to track website usage (see Section 10: Cookies).
  • When you communicate with us via email or other channels.
  • From third-party tools like analytics or payment processors (when applicable).

3. How We Use Your Data

We process your personal data to:

  • Provide and deliver our marketing services.
  • Respond to your inquiries and provide customer support.
  • Process payments and issue invoices.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and prevent fraudulent activities.
  • Send marketing communications (with your explicit consent).

Legal Basis for Processing:
We process your personal data under the following legal bases:

  • Consent: For optional marketing communications.
  • Contractual Necessity: To fulfill agreements with you.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: For website analytics, service improvement, and fraud prevention.

4. How We Store Your Data

We securely store your data using encrypted databases and access control measures. Your personal data is stored on servers located in the European Union (EU) and is subject to GDPR standards.

We retain your data only as long as necessary for the purposes outlined in this policy:

  • Account-related data: Retained until the account is closed or as required by law.
  • Communication data: Retained for 3 years.
  • Financial and transaction data: Retained for 10 years (in compliance with tax regulations).

5. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: For hosting, analytics, or payment processing (e.g., Google Analytics, Stripe).
  • Legal Authorities: If required by law or to protect our legal rights.

All third-party providers are GDPR-compliant and only process your data according to our instructions.

6. Your Rights Under GDPR

As an EU-based business, we comply with the GDPR, ensuring you have the following rights:

  • Access: Request access to your personal data and receive a copy of it.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure (“Right to Be Forgotten”): Request deletion of your personal data under specific conditions.
  • Restriction: Request restriction of data processing in certain situations.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to data processing for legitimate interests or direct marketing purposes.
  • Withdraw Consent: Withdraw your consent for processing at any time (without affecting the legality of prior processing).

How to Exercise Your Rights:
To exercise any of your rights, please email us at [email protected]. We will respond within one month as required by GDPR.

7. Security Measures

We implement strict security measures to protect your data:

  • Encrypted data storage and transmission.
  • Role-based access control for sensitive data.
  • Regular monitoring of systems for vulnerabilities.
  • Compliance with industry standards for data protection.

8. International Data Transfers

Your data is processed within the EU. If a transfer outside the EU/EEA occurs (e.g., to third-party service providers), we ensure it is protected by:

  • Adequate safeguards (e.g., Standard Contractual Clauses).
  • Binding corporate rules or certifications.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

10. Cookies

We use cookies to enhance your website experience.
Types of Cookies:

  • Essential Cookies: Required for website functionality.
  • Performance Cookies: Help us analyze site usage.
  • Marketing Cookies: Used for targeted advertisements (with your consent).

You can manage cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available at marketingwithmihai.com/privacy-policy. Changes are effective upon posting.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:
MarketingWithMihai
Email: [email protected]
Address: Via Santa Margherita 37, Lissone, Italy

Thank you for trusting MarketingWithMihai with your personal data. We are committed to protecting your privacy and adhering to the highest standards of data protection.